We offer this translation as a service. Only the original German version is legally binding.
General Terms and Conditions of SASAtrend GmbH
§1 Validity towards entrepreneurs and definitions of terms
(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.
A consumer is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor his independent professional activity (§ 13 BGB).
§2 Conclusion of a contract, storage of the contract text
(1) The following provisions on the conclusion of a contract apply to orders placed via our online store https://www.missmestore.de .
(2) If the contract is concluded, the contract is concluded with
SASAtrend GmbH
Sandjar Safay
Freunder Weg 106
D-52068 Aachen
Register number HRB 15831
Aachen Local Court
is concluded.
3) The presentation of the goods in our Internet store does not constitute a legally binding contractual offer on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.
The offer is accepted by sending the ordered goods within one week. If this period expires without result, the offer is deemed to have been rejected and any payments already made will be refunded in full.
(4) Upon receipt of an order in our Internet store, the following regulations apply:
The consumer submits a binding contract offer by successfully completing the order procedure provided in our Internet store.
The order is placed in the following steps:
1) Selection of the desired goods
2) Confirm by clicking on the “Add to shopping cart” button
3) Check the details in the shopping cart
4) Click on the “Check out” button or select the checkout via the payment provider PayPal
5) Log in to the online store after registering and entering the login details (e-mail address and password).
6) Checking or correcting the data entered once again.
7) Binding submission of the order by clicking on the “Pay now” button
Before submitting the binding order, the consumer can return to the website on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the “Back” button contained in the Internet browser used by him after checking his details.
We confirm receipt of the order immediately by means of an automatically generated e-mail (confirmation of receipt). This does not constitute acceptance of the offer. The offer is accepted in writing by sending the ordered goods within one week.
(5) Storage of the contract text for orders placed via our Internet store: We save the text of the contract and send you the order data and our GTC by e-mail. You can also view the GTC at any time at https://missmestore.de/pages/agb. You can view your past orders in our customer area under My account --> My orders.
§3 Prices, shipping costs, payment, due date
(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.
(2) The consumer has the option of paying in advance and via PayPal.
(3) If the consumer has chosen to pay in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.
§4 Delivery
(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.
(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by dispatch.
§5 Retention of title
We reserve title to the goods until the purchase price has been paid in full.
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§6 Right of withdrawal of the customer as a consumer:
Right of withdrawal for consumers
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:
Cancellation policy
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
The right of withdrawal does not apply to items for which the red plastic seal with the inscription "Entfernen verpflichtet zum Kauf (Remove with obligation to purchase) has been removed or damaged.
To exercise your right of withdrawal, you must contact us at
SASAtrend GmbH
Sandjar Safay
Freunder Weg 106
D-52068 Aachen
E-Mailkundenservice@missmestore.de
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
To exercise your right of withdrawal, you can call up the relevant order in your customer account and request a return.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
We shall bear the costs of returning the goods if the delivery address is in Germany. The customer shall bear the costs for returns from abroad.
End of the withdrawal policy
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§7 Cancellation form
Sample withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us).
To: SASAtrend GmbH
Sandjar Safay
Freunder Weg 106
D-52068 Aachen
E-mail: kundenservice@missmestore.de
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)_____________________________________________________Ordered on (*)/received on (*)__________________Name of the consumer(s)_____________________________________________________Address of the consumer(s)_____________________________________________________Signature of the consumer(s) (only for notification on paper)__________________Date__________________(*) Delete as appropriate.
§8 Warranty
The statutory warranty regulations apply.
§9 Contract language
The contract language is exclusively German.
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§10 Customer service
Our customer service for questions, complaints and objections is available on weekdays from Monday to Thursday from 8:00 a.m. to 5:00 p.m. and on Fridays from 8:00 a.m. to 4:00 p.m. at
Phone: +49 241-5570540
Mail: kundenservice@missmestore.de
We are closed on Saturdays, Sundays, public holidays in Germany or North Rhine-Westphalia and on so called "bridge days" *) and there is no shipping.
*) Bridge days: If a public holiday falls on a Thursday, we are also closed on Fridays. Bridge days therefore bridge the gap between the public holiday and the weekend.
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Status of the GTC Jan.2024
Free AGB created by agb.de, translated by deepl.com